A: At Eunie Love Studio, our products are crafted with great attention to detail and care. Some items are handmade by Eunie herself in her studio, ensuring a personal touch and high quality. Additionally, we collaborate with trusted vendors to offer print-on-demand products. This approach allows us to provide a wide range of unique and customizable clothing options. The production process can vary depending on the specific item, so we encourage you to check out the product description for detailed information about each product. This ensures you receive a well-crafted item, whether it is a handmade piece or a print-on-demand creation.

A: At Eunie Love Studio, many of our items are unique, one-off, or bespoke pieces. If an item you’re interested in is marked as sold out, it means that specific piece is no longer available. However, we welcome inquiries for custom bespoke pieces. Please contact Eunie directly to discuss whether a similar, custom-made item can be created specially for you. This gives you an opportunity to own a piece that is uniquely yours, tailored to your specific preferences.

Return & Exchange Policy Effective Date: January 20, 2025 At Eunie Love Studio, we want you to be completely satisfied with your purchase. If you're not entirely happy with your item, we offer a simple return and exchange process. Please carefully read our policy below to ensure a smooth experience. 1. Eligibility for Returns & Exchanges Timeframe: You may return or exchange your item(s) within 45 days from the date of purchase. Condition: All returned or exchanged items must be unused, unworn, unwashed, and in their original packaging with all tags intact. We reserve the right to refuse any returns or exchanges that do not meet these requirements. Non-Returnable Items: Items marked as "Final Sale" or "Non-Returnable" at the time of purchase. Underwear, swimwear, and any intimate apparel (if applicable). Gift cards or vouchers. 2. How to Return or Exchange Step 1: Contact our customer service team at support@eunielovestudio.com within the return window to initiate your return or exchange. Please include: Order number Item(s) you wish to return or exchange Reason for return or exchange Photos (if applicable, e.g., for damaged or defective items) Step 2: After receiving your request, we will provide instructions on how to proceed with the return or exchange, including any necessary return labels (if applicable). Step 3: Pack the item securely, including your order receipt, and ship it back to the provided address. We recommend using a trackable shipping service to ensure your return is received. Please note that customers are responsible for return shipping costs, unless the return is due to a defect or our error. 3. Refunds Once your return is processed and approved, we will issue a refund to the original payment method used for the order. Refunds may take up to 3-4 business days to appear in your account, depending on your payment provider. 4. Exchanges If you wish to exchange your item for a different size, color, or product, please follow the return process above and then place a new order for the desired item(s). If the requested exchange item is out of stock, we will offer a full refund. 5. Damaged or Defective Items If your item arrives damaged or defective, please contact us within 10 days of receipt with photos and a description of the issue. We will provide a return label for a free return, and either issue a full refund or send a replacement, depending on your preference and stock availability. 6. Shipping Fees Initial Shipping: Shipping charges for your original order are non-refundable. Return Shipping: The customer is responsible for the cost of return shipping unless the item is defective or was shipped incorrectly by us. 7. International Returns For customers outside of United States, please note that return shipping costs are the responsibility of the buyer. Any customs duties, taxes, or fees associated with returns are also the responsibility of the customer. 8. Changes to This Policy We reserve the right to modify or update our return policy at any time. Any changes will be posted on this page with an updated effective date. Contact Us If you have any questions or concerns about our return policy, please contact our customer support team at: Email: support@eunielovestudio.com Thank you for shopping with us at Eunie Love Studio. We appreciate your business and strive to make every purchase a pleasant experience!

Eunie Love Studio is distinguished by the creative vision of its founder, Eunie Colletti, an artist and designer with extensive experience in the fashion and textile industry. Eunie's background in the New York City garment district has provided her with a deep understanding of fabric, design, and craftsmanship. The bespoke pieces and original artworks are meticulously crafted to reflect her innovative designs offering you exclusive, high quality items that can't be found elsewhere. Every item is a testament to Eunie's commitment to quality and unique design, whether it is a fun print on a shirt or a bold textile tapestry for your home.